Let customers submit their own request and immediately receive a shipping label. With custom policy settings you control the experience.
Second chance opportunities with Returns.
Retain customers and revenue with the most advanced returns and exchanges app on Shopify.
Onboarding with our team
An onboarding manager will get you set up correctly.
Generate shipping labels
Allow customers to get a ready to use shipping label on their own.
Easily refund a purchase to the original form of payment.
Smooth for your customer, totally hands free for you.
Capture new exchange revenue with Shop Now.
Keep customers engaged with different-priced exchanges. Resolve new purchases inside the app to capture revenue and retain sales.
Shortly after integrating Loop, we noticed significant time savings on our end and a massive improvement in our customers' overall experience.
Sarah Cox, CX Manager
Automate your returns workflow without risk.
Use your dashboard to manage customer activity and approve returns automatically based on shipment tracking events
The future of commerce
Show, don’t tell.
Measure relationships, not transactions.
Invest in connection.