Features

Second chance opportunities with Returns.

Retain customers and revenue with the most advanced returns and exchanges app on Shopify.

Onboarding with our team

An onboarding manager will get you set up correctly.

Generate shipping labels

Allow customers to get a ready to use shipping label on their own.

Issue refunds

Easily refund a purchase to the original form of payment.

Smooth for your customer, totally hands free for you.

Let customers submit their own request and immediately receive a shipping label. With custom policy settings you control the experience.

Contact sales

Capture new exchange revenue with Shop Now.

Keep customers engaged with different-priced exchanges. Resolve new purchases inside the app to capture revenue and retain sales.

Learn more about exchanges

Shortly after integrating Loop, we noticed significant time savings on our end and a massive improvement in our customers' overall experience.

Sarah Cox, CX Manager

Automate your returns workflow without risk.

Use your dashboard to manage customer activity and approve returns automatically based on shipment tracking events

Contact sales

The future of commerce

is connection.

Be mission-driven.

Show, don’t tell.

Measure relationships, not transactions.

Invest in connection.