Features

Second chance opportunities with Returns.

Retain customers and revenue with the most advanced returns and exchanges app on Shopify.

Make smarter decisions.

Leverage post-purchase insights to make better buying and merchandising decisions.

Shift refunds to exchanges.

Retain revenue by simplifying the path to finding the product that’s right.

Save time and money.

Shorter return cycles for your customer, and full automation for your team.

Smooth for your customer, totally hands free for you.

Let customers submit their own request and immediately receive a shipping label. With custom policy settings you control the experience.

Capture new exchange revenue with Shop Now.

Keep customers engaged with different-priced exchanges. Resolve new purchases inside the app to capture revenue and retain sales.

Shortly after integrating Loop, we noticed significant time savings on our end and a massive improvement in our customers' overall experience.

Sarah Cox, CX Manager

Automate your returns workflow without risk.

Use your dashboard to manage customer activity and approve returns automatically based on shipment tracking events

The future of commerce

is connection.

Be mission-driven.

Show, don’t tell.

Measure relationships, not transactions.

Invest in connection.