The returns solution for Shopify's top brands.

Fewer refunds.

More exchanges.

Loop is the returns solution built to help Shopify's top brands create lasting relationships.

A return doesn't need to be a refund.

If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund.

3,000,000+ returns and counting.

The experience with Loop is night & day relative to the manual returns process. Easily the best investment we've ever made to drive loyalty.

Kyle Hency, Co-founder

Customer-centric returns.

Imagine a customer needed to email you or fill in paperwork to make a purchase. Why make them do it to return? We've created a better way.

Empower your team.

Your team has plenty to worry about besides returns. Loop reduces the time spent per return and works into your existing Shopify workflow.

Start investing in connection.