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Retain customers and revenue with the most advanced returns and exchanges app on Shopify.

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In-Line Exchanges

Customers can seamlessly swap their product for any new variant. Loop will place the new order within Shopify, triggered by return package movements.

Smooth for the customer and totally hands free for you.

Complete Automation

With Loop Triggers, the app is able to process a return at any point on its way back to you, getting an exchange or refund in customers' hands within just a few days.

If automated processing isn't your thing, issue refunds and place new exchange orders with just one click in the Loop Admin Panel.

Shopify Plus

The app built with Shopify Plus merchants, for Shopify Plus merchants.

Available Now

Plus everything else

Loop supports Shopify's most ambitious brands

Chubbies Cotopaxi Allbirds Buzzfeed Piper & Scoot Qalo
  • 88% Reduction in time managing returns

  • 75% Shorter return cycle

  • 332k Returns processed to date

The experience with Loop is night & day relative to the manual returns process. Easily the best investment we've ever made to drive loyalty.

This is the new baseline as far as we're concerned.

Kyle Hency
Co-founder, Chubbies
Kyle Hency

Shortly after integrating Loop, we noticed significant time savings on our end and a massive improvement in our customers' overall experience. We've loved working with the Loop team.

Sarah Cox
CX Manager, Nisolo
Sarah Cox

By leveraging the return reason data provided by Loop, we've been able to improve our products based on direct customer feedback. We're able to show our customers that their experiences with our products matter to us, building loyalty.

Ahna Tillmanns
Operations Manager, Monday Swimwear
Ahna Tillmanns