About
We empower the world’s most-loved brands to deliver their ideal post-purchase experiences.
In a perfect world, returns wouldn’t exist
At Loop, we’re dedicated to making our merchants successful. And we do that by listening closely to merchants like you, and solving problems that matter to you now. With Loop, your shoppers fall in love with your products easily, even when they’re making a return—and come back to shop with you again and again.
Commerce should be a complete loop, but it often breaks because shoppers don’t always order the right versions of the products they’ll love. The experience you create at the point of return shapes not just each shopper’s future with you, but your destiny as a brand.
Leadership
Join our mission
We believe in a world where we’re all more mindful about how we consume. A world where we truly love every product we own, and where our favorite brands share our values.
Switch to Loop
With Loop, your brand can offer everything from refunds to direct exchanges to shopper incentives and more. Even better? These exchanges build your business.