In the Loop.
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Covering commerce, retention, and the entire post-purchase experience.

Customers are keeping products they don't want and that's bad for your brand.
- Commerce trends

The 5 most important things customers want to see in your return policy.
- Return strategy

The meetings that every operations leader needs to stay aligned on customer experience.
- Customer stories

Introducing Printerless Returns: The convenience your customers are craving

5 online brands with amazing, yet simple, customer experiences.
- Commerce trends

5 return policy examples worth copying.
- Return strategy

How to create a return policy that matches your brand.
- Return strategy

A guided meditation to help you relax through return season.

The true cost of an online refund.
- Return strategy

Return policy strategies for jewelry brands.
- Industry specific

How to offer online gift exchanges that your customers will love.

4 strategies to turn refunds into exchanges.
- Return strategy

How to approach your holiday return window.

The value of a product bundle & how to handle bundle returns.
- Commerce trends

The environmental impact of the wrong return policy.
- Return strategy

Return policy strategies for fashion accessory brands.
- Industry specific

How to reduce holiday refunds this return season.

How to use the time you save by automating returns.
- Commerce trends

Introducing the Loop & Gorgias integration.
- Commerce trends

The most common return reasons and how to prevent them.
- Return strategy

How Baseballism turns refunds into up-sells with Loop.
- Customer stories

On-demand return portals are the best customer experience.
- Return strategy

How to write a return policy: The 5 questions you need to answer.
- Return strategy

Return policy strategies for men's apparel brands.
- Industry specific

What makes a great unboxing experience?
- Commerce trends

The 4 types of returns and how they impact LTV.
- Return strategy

How to use technology & insight to prepare for ecommerce after COVID-19.
- Commerce trends

The fallacy of the 30-day return window.
- Return strategy

Why I joined Loop: The future of commerce

How to communicate sizing online to reduce returns.
- Commerce trends

12 ways to plan for the future of online retail.
- Commerce trends

The easy way to handle return fraud.
- Return strategy

Return policy strategies for women's apparel brands.
- Industry specific

How online brands can turn returns into a force for good.
- Customer stories

9 ways to anticipate the future of customer experience.
- Commerce trends

Return policy strategies for intimates & bathing suit brands.
- Industry specific

Return policy strategies for footwear brands.
- Industry specific

The future of commerce is now.
- Commerce trends

6 signs that it's time for your brand to automate returns.

4 examples of well structured ecommerce return pages.

How Loop helped Love Your Melon optimize returns.
- Customer stories

Your return policy is one of your best marketing assets.
- Return strategy

Should online brands offer free return shipping?
- Return strategy

Reduce your return shipping costs with Destinations.
- Return strategy

We are proud to be a Shopify Plus Certified App.

The return metrics you need to know beyond return rate.
- Return strategy

Improving your customer experience with return reasons.
- Return strategy

How to build a return policy both you and your customers will love.
- Return strategy