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Australia

Returns Management for Australian Brands

Loop empowers Australia’s top brands by helping them optimise operations across returns, post purchase and reverse logistics.

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“Loop allowed us to WOW the sh*t out of our customers during returns.”

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Logistics

Local logistics to help you expand locally and abroad

Loop works with global carriers like AusPost and DHL/DHL Express to address your domestic and cross-border shipping needs. We also have key partnerships with SEKO, AP21, and Global-e to create the best post-purchase experience and power seamless shipping for returns.

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logistics

Features

One platform to manage all your operations

Delight shoppers and boost CLTV, save time and money, and retain more revenue on a fully integrated platform.


Workflows

Your return policy, your way. Endless customisation options to reduce costs, reward your best shoppers, and more.

POS

Deliver a seamless returns and exchange experience anywhere, anytime with the Loop Point of Sale app, in collaboration with Shopify POS.

Tracking

Cut support costs, amplify word of mouth, and supercharge your brand's growth with Wonderment's premium CX and tracking.

Workflows

Exchanges

Boost CLTV with seamless exchanges

With Loop’s Shop Now, Shop Later, and Bonus Credit features, you’ll see an increase in customer retention and loyalty by keeping customers engaged and shopping on your site, even after their return.

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shop now

Aussie partners for Aussie brands

We partner with agencies and tech platforms across Australia to help your brand create the best post purchase experience. Here’s just a few:

shopify POS
apparel
dotdev
elephant room
aggregate
klaviyo
gorgias
seko
shopify
zendesk
peoplevox
convert
working party

Curated resources for Australian brands

Frequently Asked Questions

No, all of our features are incorporated into at least one of our plans.

Yes. You can work with your Loop sales representative to create a plan that works for you.

Yes, set up time to talk with your Loop rep so we can provide a solution that accomodates your unique return policies.

Today, we only bill in USD. The payment method you have on file will automatically convert to your local currency. Loop can provide an estimate on monthly billing based on the current exchange rates at the time of your conversation.

Find out why 4,000+ brands choose Loop to power their post purchase experience