$
997
M+
Revenue retained
Value preserved through exchanges and store credit instead of refunds.
100
M+
Returns processed
Proven at scale across millions of returns.
10
%
Faster repurchase rate
Customers that get an Instant Refund repurchase at a quicker rate.
Save time
With Returns, you can customize your return policy settings across different regions, warehouses, products, and more. Controlling what products can be returned, where they are returned, and how your rules are enforced.
Save time
Integrate multiple global carriers, connect your POS system for in-person drop off, and integrate partners like Happy Returns for box-less returns. Giving customers control to choose the option that is most convenient for them and most cost effective for you.
Most tools process returns after a decision is made. Loop Returns decides the right outcome automatically, so customers get clarity instantly and teams only handle exceptions.
Yes. Most return tickets come from uncertainty. When customers see clear outcomes and resolve returns themselves, they’re far less likely to contact support.
Yes. You define policies, eligibility, incentives, routing rules, and exceptions to match your operations and margins.
No. Refunds remain available when appropriate. Loop guides customers toward better outcomes without restricting choice.
High-risk behavior is flagged early using Intelligence and Fraud Tools, without slowing down legitimate customers.
Returns determines the outcome. Exchanges deliver the recovery. Together, they make fixing the purchase faster than refunding it.
Loop Returns is most valuable for brands where volume, support load, or refund leakage impact margins or customer trust.
