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LIFE AT LOOP

Write the next chapter of your story at Loop

We empower the world’s most-loved brands to deliver their ideal post-purchase experiences.

A blended work environment.

At Loop, you get to choose where and how you do your best work. We call it our “Blended Working Environment.”

Office

An employee who lives within a 45-minute drive from HQ in Columbus, OH

Columbus, OH

Columbus, OH

Hub

Any city with 4+ Loopers within 45 minutes of each other. We currently have 11 hubs and growing!

San Diego

San Diego

Secluded

Any location with less than 4 Loopers, and more than 45 minutes from HQ or Hub experiences.

US, UK, Canada

US, UK, Canada

Combine your employee experience with any work mode

Remote

Remote

Communication 100% through technology

In-person

In-person

Working physically in the same space

Hybrid

Hybrid

Some people are remote, and some people are in-person

Core values

What we value

Benefits

Great people deserve great benefits

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Equity

We offer stock options as a strategy for investing in the success of our business and happiness of our team members. By offering stock options, all team members are owners and play an integral role in the long-term success of our business.

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Health Insurance

We believe in taking care of your whole self, all the time. Your bases are covered with healthcare benefits–medical, dental, and vision insurance–and Loop helps with the premiums.

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Flexible Paid Time Off

We have no limit on the amount of time off you can take. Use PTO to get away, move into a new place, celebrate your birthday, or whatever you need it for!

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Paid Parental Leave

We’re committed to supporting our team members during and after this significant life change. Loop offers 14 weeks of paid parental leave, plus an additional ramp-up period, so new parents can gradually transition back into their role.

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Paid Holidays

15 paid company holidays, including our very own holidays we call “Loop Days.”

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Paid Sick and Safe Leave

You’re not a machine, you’re a human—and you can only do your best work when you feel your best. Loop offers 2 weeks of paid Sick and Safe Leave to use if you are not feeling well, need to take care of a loved one, or need a mental health day.

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Monthly Wellness Benefit

We value our employees' experience and support their quality of life outside work. Our wellness benefit includes reimbursements for both personal (physical/mental) and professional wellbeing.

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Blended Working Environment

We believe you can do your best work when you have the flexibility to choose where and how you do it. Our Blended Working Environment is the ability to customize the way that you work through a combination of Employee Experiences (secluded, hub, office) and Work Modes (remote, hybrid, in-person). This includes a quarterly budget for use of a co-working space and budget to plan in-person or remote gatherings.

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Home Workstation Benefit

We want you to be set up for success from day one, so we offer a one-time reimbursement for you to purchase or refresh anything for your work-from-home setup. We’ll also provide you with a Macbook, monitor, keyboard, and mouse.

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Internet & Phone Benefit

We reimburse a portion of your phone or internet bill so you can stay connected and comfortable.

Loopapalooza

Our annual gathering

Loopapalooza is our in-person, multi-day gathering that happens once a year. The goals of this time together are to build and deepen connections with each other, to Loop, to our industry and product - and to have fun while doing it all.

Loopapalooza ‘24
Loopapalooza ‘23
Loopapalooza ‘22

Awards

Recognized for our culture

Team recognition
Team recognition
Team recognition
Team recognition
Team recognition

Representation & Belonging

We belong.
Together.

At Loop, we think about diversity, equity, and inclusion (DEI) as “Representation & Belonging”. Representation means Loop is made of intersectional, diverse perspectives, and belonging means those perspectives are welcomed and accepted. Representation & Belonging is fundamental to the success of Loop. We aim to maintain an inclusive work environment where everyone can thrive professionally and show up as their full selves each day.