LIFE AT LOOP

Write the next chapter of your story at Loop

We empower the world’s most-loved brands to deliver their ideal post-purchase experiences.

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A blended work environment.

At Loop, you get to choose where and how you do your best work. We call it our “Blended Working Environment.”

Columbus, OH

Headquarters

San Diego, Atlanta, Austin, Chicago, New York City, San Francisco, Toronto, Vancouver

Hub

US, UK, Canada

Remote

Office

An employee who lives within a 45-minute drive from HQ in Columbus, OH

Core values

What we value

Make Merchants Successful

Simply put - Loop cannot be successful unless our merchants are successful. We take a merchant-first mindset, and everything we do starts with them. We relentlessly seek to uncover what our merchants need, even when they don’t yet know themselves.

Own the Outcome

We act like owners by accepting 100% responsibility for our results and impact. We make sure that we understand Loop’s goals and are intentional about prioritizing our work to move us closer to our shared vision. We hold ourselves and each other accountable to this level of focus and ownership.

Courage Over Comfort

Hard things are hard, and we can do hard things. We know that the most gratifying growth often happens only when we get out of our comfort zones. It’s not always about making things easier - sometimes we have to feel afraid and do it anyway.

Be A Human First

We know that work is an extension of who we are as individuals, and it’s impossible to separate our personal lives from our professional roles. We connect with others as humans first, which creates an environment where we can show up as our best selves and thrive in our work.

Benefits

Great people deserve great benefits

Equity

We offer stock options as a strategy for investing in the success of our business and happiness of our team members. By offering stock options, all team members are owners and play an integral role in the long-term success of our business.

Health Insurance

We believe in taking care of your whole self, all the time. Your bases are covered with healthcare benefits–medical, dental, and vision insurance–and Loop helps with the premiums.

Flexible Paid Time Off

We have no limit on the amount of time off you can take. Use PTO to get away, move into a new place, celebrate your birthday, or whatever you need it for!

Paid Parental Leave

We’re committed to supporting our team members during and after this significant life change. Loop offers 14 weeks of paid parental leave, plus an additional ramp-up period, so new parents can gradually transition back into their role.

Paid Holidays

15 paid company holidays, including our very own holidays we call “Loop Days.”

Paid Sick and Safe Leave

You’re not a machine, you’re a human—and you can only do your best work when you feel your best. Loop offers 2 weeks of paid Sick and Safe Leave to use if you are not feeling well, need to take care of a loved one, or need a mental health day.

Monthly Wellness Benefit

We value our employees' experience and support their quality of life outside work. Our wellness benefit includes reimbursements for both personal (physical/mental) and professional wellbeing.

Blended Working Environment

We believe you can do your best work when you have the flexibility to choose where and how you do it. Our Blended Working Environment is the ability to customize the way that you work through a combination of Employee Experiences (secluded, hub, office) and Work Modes (remote, hybrid, in-person). This includes a quarterly budget for use of a co-working space and budget to plan in-person or remote gatherings.

Home Workstation Benefit

We want you to be set up for success from day one, so we offer a one-time reimbursement for you to purchase or refresh anything for your work-from-home setup. We’ll also provide you with a Macbook, monitor, keyboard, and mouse.

Internet & Phone Benefit

We reimburse a portion of your phone or internet bill so you can stay connected and comfortable.

Loopapalooza

Our annual gathering

Loopapalooza is our in-person, multi-day gathering that happens once a year. The goals of this time together are to build and deepen connections with each other, to Loop, to our industry and product - and to have fun while doing it all.

Loopapalooza ‘24
Loopapalooza ‘23
Loopapalooza ‘22

Awards

Recognized for our culture

Team recognition
Team recognition
Team recognition
Team recognition
Team recognition

Representation & Belonging

We belong.
Together.

At Loop, we think about diversity, equity, and inclusion (DEI) as “Representation & Belonging”. Representation means Loop is made of intersectional, diverse perspectives, and belonging means those perspectives are welcomed and accepted. Representation & Belonging is fundamental to the success of Loop. We aim to maintain an inclusive work environment where everyone can thrive professionally and show up as their full selves each day.

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Open positions

Loop offers equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

See all positions

FinanceRemote

Director of Financial Planning & Analysis

SalesLondon

Enterprise Sales Development Representative

MarketingRemote

GTM Enablement Manager

Merchant SuccessRemote, UK

Merchant Support Specialist

SalesRemote

Mid-Market Account Executive

SalesRemote

New Vertical Account Executive

PartnershipsRemote

Partner Manager, Logistics

MarketingRemote

Product Marketing Manager

SalesRemote

Sales Development Representative

SalesColumbus, OH

Sales Development Representative

MarketingRemote

Senior Brand & Content Marketing Manager