Meet our customers
Brands of all sizes trust Loop to optimize operations across returns, post-purchase, and reverse logistics.
All case studies
How Mockingbird curbed fraud without hurting the customer experience
Household
Manual
93.84%
Fraud value detection accuracy
How Brandon Blackwood upleveled their return operations with Loop
Apparel
30%
Revenue Retention
How SuitShop reduced CX ticket volume by 80% with Loop
Apparel
Manual
-80%
CX ticket volume reduced by 80%
UK brand BullyBillows transforms returns with Loop
Pets
£200K
in retained revenue over 12 months
How KEEN optimized its global returns strategy with Loop
Footwear
Johnnie-O upgrades its returns experience with Loop
Apparel
How Loop helped Princess Polly wow customers with streamlined returns
Apparel
How Honeylove leveled up their returns experience with Loop
Intimates
How Topicals enhanced the customer experience with Loop
Cosmetics
75%
drop in return rate
How Progress Jiu Jitsu mastered the return experience with Loop
Apparel
10%
drop in return rate (17% to 7%)
How Clove elevated the customer experience by switching from Happy Returns to Loop
Apparel
49%
revenue retention through exchanges
How Vitality uses Loop + Return Bars to deliver personalization at scale
Apparel
10%
return rate (below apparel industry benchmark of 13%)
How JAXXON uses Loop to optimize operations and increase revenue
Jewelry
9%
increase in exchanges with a tiered bonus credit system
How DailySale uses Loop to optimize returns and reduce fraud
Electronics
6x
ROI, which is the number of times Loop has paid for itself since 2022
How Tortuga leverages return data to improve product development with Loop
Apparel
Saint + Sofia retains revenue on over half their returns with Loop
Apparel
£69,152
upsell revenue in the last year
How Loop and CB/I Digital Helps Hammitt Retain Over Half a Million Dollars On Returns
Apparel
$583,981
revenue retained from returns
Aviator Nation retains revenue on over half of their returns with Loop
Apparel
64.6%
revenue retained from returns
DUER earned an additional $80,636 in annual upsell revenue
Apparel
$80,636
in last twelve months’ upsell revenue
Loop earns Monos $21 extra revenue on each return
Apparel
23.0%
additional retained revenue
How Bstore reached an NPS rating of 95 through returns with Loop
Apparel
50%
of revenue retained from returns
Studs generates additional retained revenue on one in five of their returns with Loop
Jewelry
20%
of revenue retained from returns
Loop helps LSKD retain revenue on over half of their returns
Apparel
53.0%
of return revenue is retained
How Coal Headwear embraced automated returns with Loop
Apparel
Narvar
How Under 5’10′ retains 32% of returns revenue with Loop
Apparel
32%
of revenue retained from returns
How Odele personalized their returns experience with Loop
Cosmetics
Manual
How Hedley & Bennett reduced CX support time with Loop
Apparel
How Inherit Clothing Co. reduced refunds by 35% with Loop
Apparel
35%
Refunds reduced by 35%
How Chubbies increased customer lifetime value by 100% with Loop
Apparel
100%
CLV increased by 100%
How Love Your Melon raised $1M for nonprofits with Loop
Apparel
400%
decrease in manual returns support