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Promise

eliminate doubts about delivery Dates

Promise shows accurate delivery dates on product pages and checkout, giving customers the confidence to buy knowing products will arrive on time.

CONFIDENCE INCREASES CONVERSION RATE

90

%

Delivery date accuracy across 1,200+ carriers

Delivery dates based on real carrier performance and fulfillment data.

12

%

Lift in add-to-cart

Clear “arrives by” dates reduce hesitation before checkout.

40-60

%

Reduction in WISMO tickets

Accurate delivery dates reduce “Where is my order?” inquiries before they start.

Make money

Estimate arrival times with Loop Intelligence

Delivery estimates are calculated nightly using historical delivery data within our AI model, with an accuracy rate of >90%.

Because of the nightly snapshot, our model responds quickly to changes in your carrier network or fulfillment process – giving customers the most accurate estimate available.

Learn more about Intelligence
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Save time

Integrate 1,200+ global carriers out-of-the-box

With our extensive carrier network, you can offer accurate delivery estimates with niche, regional, or international carriers.

Our integrations come pre-built, so that you can onboard quickly and without custom development.

Learn more about Integrations
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Save time

Set clear expectations with custom rules

Take full control of your experience by choosing when and where delivery estimates appear.

You can hide estimates manually, or automatically, based on inventory levels, seasonal trends, and more.

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Make money

Add more value to your tracking pages

Promise enhances your tracking page experience by adding estimated delivery dates to shipments in the "pre-transit" stage. Giving customers confidence while they wait for items to ship.

Learn more about Tracking
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FREQUENTLY ASKED QUESTIONS

Most estimates are static or rules-based. Promise uses real carrier performance and fulfillment data to show delivery dates that reflect real-world conditions.

No. Accuracy matters more than optimism. Shoppers are more likely to buy when they trust the date they see.

Promise adjusts automatically based on real carrier performance. Teams can also add buffers or overrides during high-risk periods to keep expectations realistic.

No. Delivery dates are set automatically, and updates stay consistent across tracking and notifications without manual effort.

On product pages, at checkout, and post-purchase. Teams control placement based on what best supports conversion and clarity.

Clear delivery dates reduce “Where is my order?” questions before they start, lowering delivery-related tickets and escalations.

Promise works best for brands where delivery timing influences buying decisions, trust, or support volume.

Build confidence