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Australia

Ecommerce operations for Australian brands

Loop empowers Australia’s fastest-growing brands by boosting confidence post-purchase and driving retention across tracking, returns, and reverse logistics.

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“Loop allowed us to WOW the sh*t out of our customers during returns.”

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Shipping

Leverage global carriers and integrations

Ship by Loop brings you 100+ worldwide carrier options including competitive rates and smoother return experiences to address your domestic and cross-border shipping needs. Plus, we partner with premier shipping, cross-border, and logistics partners to connect seamlessly with the rest of your operations.

Shipping
logistics

One platform to manage all your operations

Delight shoppers and boost CLTV, save time and money, and retain more revenue on a fully integrated platform.


Tracking

Decrease "where is my order" tickets and create on-brand tracking experiences that keep shoppers engaged and loyal.

Workflows

Your return policies, your way. Endless customisation options to reduce manual workarounds, reward your best shoppers, and more.

POS

Deliver a seamless returns and exchange experience in-store with the Loop Point of Sale app, in collaboration with Shopify POS.

Wonderment tracking

Exchanges

Boost CLTV with seamless return options

Incentivise exchanges with Loop’s Shop Now, Shop Later, and Bonus Credit features to save the sale and grow the customer relationship. Delight shoppers with Instant Returns so they get their money back or new item sooner, and you get loyal fans.

Shop Now, Shop Later
shop now

Aussie partners for Aussie brands

We partner with agencies and tech platforms across Australia to help your brand create the best post-purchase experience. Here are just a few:

shopify
klaviyo
gorgias
aggregate
convert
working party
Overdose
MindArc
Arkhi
Dot Collective
global e
seko
apparel
peoplevox
hubbed

Frequently Asked Questions

No, all of our features are incorporated into at least one of our plans.

Yes. You can work with your Loop sales representative to create a plan that works for you.

Yes, set up time to talk with your Loop rep so we can provide a solution that accommodates your unique return policies.

Today, we only bill in USD. The payment method you have on file will automatically convert to your local currency. Loop can provide an estimate on monthly billing based on the current exchange rates at the time of your conversation.