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Pricing
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Pricing plans that work for you

Explore our pricing plans so you can find the perfect fit for your returns management.

Offset

Free software + return shipping. All of Loop's best functionality.

Includes

Returns software

Return shipping labels

Return Bars®

Advanced features

Essential

Cut costs and curate a perfect return experience.

STARTS AT

$155

/ month

Book a demo

Includes

Unlimited destinations

Automated return policies

Carrier rate shopping

Workflows

Offset Flex

Advanced

Turn returns into a new revenue stream and optimize for sustainable growth.

STARTS AT

$340

/ month

Book a demo

Includes

Shop Now

Instant Exchange

Bonus Credit

Fraud prevention

Offset Flex

Enterprise

Best-in-class returns management experience adapted to your needs.

Talk to sales

Features

Auto returns processing

Destinations

Unlimited

Return policy

Unlimited

Store credit

Refund

Gift receipts/gift returns

Variant exchanges

Negotiated rates

Flat fees for outcomes

Shipping label customizations

Insights

Order tracking

Workflows

Integrations

Dynamic fees

Custom URL

Printerless Returns

Test Environment

Access to box-free/label-free

Access to at-home pick-ups

Advanced exchanges

Keep Item

Cross Border Returns

Bundles

Shop Now

Instant Exchange

Bonus Credit

Store credit incentive

Loop Point of Sale (POS)

Shop Later

Returns and exchanges tracking

Support

Dedicated onboarding

Dedicated support team

Help Center knowledge base

Performance review meetings

2,000+ annual returns

Merchant Success Manager

2,000+ annual returns

Included in Essential and Advanced

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Tracking

Order, returns and exchange tracking that builds trust and transparency with your shoppers along the way.

Learn more

Included in Essential and Advanced

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Fraud Prevention

Protect your revenue, mitigate losses while delivering an outstanding returns experience with Loop’s intelligent suite of fraud tools.

Learn more
fraud

Frequently Asked Questions

All of our features are incorporated into at least one of our plans. You can choose to add Offset Flex to an essential or advanced plan.

Yes. You can work with your Loop sales representative to create a plan that works for you.

Set up a call with a Loop rep so we can walk you through your options with Loop.

You will be billed based on submitted returns for the calendar month. Your submitted returns are tracked and visible in your Loop admin dashboard.

With Offset Free you have the flexibility to go month-to-month. Other packages require an annual contract.

Yes, set up a time to talk with your Loop rep so we can provide a solution that accommodates your unique return policies.