Pricing plans that work for you
Explore our pricing plans so you can find the perfect fit for your returns management.
Includes
Returns software
Return shipping labels
Return Bars®
Advanced features
Includes
Unlimited destinations
Automated return policies
Carrier rate shopping
Workflows
Offset Flex
Advanced
Turn returns into a new revenue stream and optimize for sustainable growth.
Includes
Shop Now
Instant Exchange
Bonus Credit
Fraud prevention
Offset Flex
Loop Core
Auto returns processing
Destinations
Unlimited
Return policy
Unlimited
Store credit
Refund
Gift receipts/gift returns
Variant exchanges
Negotiated rates
Flat fees for outcomes
Shipping label customizations
Insights
Fraud
Workflows
Integrations
Dynamic fees
Custom URL
Printerless Returns
Test Environment
Access to box-free/label-free
Access to at-home pick-ups
Advanced exchanges
Keep Item
Cross Border Returns
Bundles
Shop Now
Instant Exchange
Bonus Credit
Store credit incentive
Loop Point of Sale (POS)
Shop Later
Returns and exchanges tracking
Returns tracking
Support
Dedicated onboarding
Dedicated support team
Help Center knowledge base
Performance review meetings
2,000+ annual returns
Merchant Success Manager
2,000+ annual returns
Frequently Asked Questions
All of our features are incorporated into at least one of our plans. You can choose to add Offset Flex to an essential or advanced plan.
Yes. You can work with your Loop sales representative to create a plan that works for you.
Set up a call with a Loop rep so we can walk you through your options with Loop.
With Offset Free you have the flexibility to go month-to-month. If you’re only interested in Order tracking on its own, you can go month-to-month. Other Loop plans require an annual contract.
Yes, set up a time to talk with your Loop rep so we can provide a solution that accommodates your unique return policies.
Yes, we offer Order tracking as a stand-alone product. Talk to one of our Account Executives for more info!
Order tracking pricing is based on the plan you select and your monthly shipment volume. There is a flat fee that covers your intended shipments and an additional per shipment fee for any shipments beyond your monthly estimate. The starting prices on our site are based on 2,000 shipments per month. You can reach out to one of our Account Executives for an accurate quote.
Yes! You can bundle Loop’s returns management platform and our order tracking platform and save if you sign an annual contract.
Loop recently acquired Wonderment, Shopify’s #1 proactive customer experience and advanced tracking platform, to offer order tracking and returns management under one platform. Wonderment is now a part of Loop so you can get the best commerce operations platform in one place.