Pricing
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Pricing plans that work for you

Explore our pricing plans so you can find the perfect fit for your returns management.

What’s your estimated number of shipments/mo?

2,000shipments/mo

Starter

Ideal for growing brands shipping up to 2,500 items monthly via self-service.

FROM

$99

/ month

Try for free

Includes

Support on 100+ carriers

Tracking page design

Access to all integrations

Unlimited users

Premium

For brands of any size looking to elevate their customer experience.

FROM

$189

/ month

Book a demo

Includes

Multiple tracking pages per order

Delivery feedback surveys

Fulfillment delays notifications

Delivery-time reporting

Plus

An enterprise solution with deep customization for complex shipping needs.

Contact us

Book a demo

Includes

Delivery Promise

Partial + split-shipment events

Headless/API available

Access to Webhooks

Wonderment

Tracking on all Shipments

Shipments Dashboard & Command Center

Supports 100+ Carriers

Tracking Page Design

Order Lookup Pages

Shopify-native Tracking Page Builder

Tracking Page Revenue Reporting

All integrations

Unlimited users

Multiple Tracking Pages

Transactional Email & SMS Flow Setup

Delivery Feedback Surveys

Automatic Exception Detection

Proactive Helpdesk Alerts

Proactive Email Notifications

Wonderfilter

Fulfillment Delayed Notifications

Fulfillment & In-Transit Reporting

Delivery-time Reporting

Reporting Export

Saved Filters

Delivery Promise

Partial Fulfillment + Split-Shipment Events

Headless / API Available

Webhooks

Shopify Section Development

Frequently Asked Questions

All of our features are incorporated into at least one of our plans. You can choose to add Offset Flex to an essential or advanced plan.

Package Protection is a free, optional add-on to Offset Free or Flex

Yes. You can work with your Loop sales representative to create a plan that works for you.

Set up a call with a Loop rep so we can walk you through your options with Loop.

With Offset Free you have the flexibility to go month-to-month. If you’re only interested in Order tracking on its own, you can go month-to-month. Other Loop plans require an annual contract.

Yes, set up a time to talk with your Loop rep so we can provide a solution that accommodates your unique return policies.

Yes, we offer Order tracking as a stand-alone product. Talk to one of our Account Executives for more info!

Order tracking pricing is based on the plan you select and your monthly shipment volume. There is a flat fee that covers your intended shipments and an additional per shipment fee for any shipments beyond your monthly estimate.

The starting prices on our site are based on 2,000 shipments per month. You can reach out to one of our Account Executives for an accurate quote.

Yes! You can bundle Loop’s returns management platform and our order tracking platform and save if you sign an annual contract.

Loop recently acquired Wonderment, Shopify’s #1 proactive customer experience and advanced tracking platform, to offer order tracking and returns management under one platform. Wonderment is now a part of Loop so you can get the best commerce operations platform in one place.