
Pricing plans that work for you
Explore our pricing plans so you can find the perfect fit for your returns management.
What’s your estimated number of shipments/mo?
Starter
Ideal for growing brands shipping up to 2,500 items monthly via self-service.
Includes
Support on 100+ carriers
Tracking page design
Access to all integrations
Unlimited users
Premium
For brands of any size looking to elevate their customer experience.
Includes
Multiple tracking pages per order
Delivery feedback surveys
Fulfillment delays notifications
Delivery-time reporting
Includes
Delivery Promise
Partial + split-shipment events
Headless/API available
Access to Webhooks
Wonderment
Tracking on all Shipments
Shipments Dashboard & Command Center
Supports 100+ Carriers
Tracking Page Design
Order Lookup Pages
Shopify-native Tracking Page Builder
Tracking Page Revenue Reporting
All integrations
Unlimited users
Multiple Tracking Pages
Transactional Email & SMS Flow Setup
Delivery Feedback Surveys
Automatic Exception Detection
Proactive Helpdesk Alerts
Proactive Email Notifications
Wonderfilter
Fulfillment Delayed Notifications
Fulfillment & In-Transit Reporting
Delivery-time Reporting
Reporting Export
Saved Filters
Delivery Promise
Partial Fulfillment + Split-Shipment Events
Headless / API Available
Webhooks
Shopify Section Development
Frequently Asked Questions
All of our features are incorporated into at least one of our plans. You can choose to add Offset Flex to an essential or advanced plan.
Package Protection is a free, optional add-on to Offset Free or Flex
Yes. You can work with your Loop sales representative to create a plan that works for you.
Set up a call with a Loop rep so we can walk you through your options with Loop.
With Offset Free you have the flexibility to go month-to-month. If you’re only interested in Order tracking on its own, you can go month-to-month. Other Loop plans require an annual contract.
Yes, set up a time to talk with your Loop rep so we can provide a solution that accommodates your unique return policies.
Yes, we offer Order tracking as a stand-alone product. Talk to one of our Account Executives for more info!
Order tracking pricing is based on the plan you select and your monthly shipment volume. There is a flat fee that covers your intended shipments and an additional per shipment fee for any shipments beyond your monthly estimate.
The starting prices on our site are based on 2,000 shipments per month. You can reach out to one of our Account Executives for an accurate quote.
Yes! You can bundle Loop’s returns management platform and our order tracking platform and save if you sign an annual contract.
Loop recently acquired Wonderment, Shopify’s #1 proactive customer experience and advanced tracking platform, to offer order tracking and returns management under one platform. Wonderment is now a part of Loop so you can get the best commerce operations platform in one place.