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Protection

create peace of mind from theft & loss

Give customers confidence with optional coverage for lost, stolen, and damaged packages. Automate 90% of claims with DIY Protection or through our partner Seel.

protect your brand from
porch pirates

391,000

+

Orders protected

Customers choose coverage at checkout for lost, stolen, or damaged deliveries.

$

1.24

M

Protection premiums collected

Offset delivery loss without raising product prices.

50

%

Lower ticket volume

Claims are handled by Seel, not your support team.

How Protection works

Charge a small fee to unlock protection

Protection gives customers control with a clear, opt-in model at checkout. They get peace of mind and you get more revenue from a high-margin product.

See how it works
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Make money

Maximize your profit with DIY protection

With DIY Protection, you collect all fee revenue and manage your own claims process for lost, stolen, or damaged packages.

This option maximizes your revenue potential and gives you complete control over the customer experience.

See how Protection works with Checkout+
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Save time

Resolve 90% of shipping claims automatically with Seel

When using our partner, Seel, you automate your claims experience end-to-end. Seel receives & verifies your customer claims, then covers the cost of refunding the item.

This option maximizes your time savings, while giving customers more confidence to checkout knowing they're covered.

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FREQUENTLY ASKED QUESTIONS

No. Loop Protection is a coverage experience built into the post-purchase journey, not a standalone insurance product.

When coverage is clearly explained and optional, it typically does not hurt conversion and often increases confidence on higher-value orders.

No. Brands can use Seel-managed protection for hands-off resolution or run a DIY protection program with full control.

Coverage typically includes lost, stolen, and delivery-related damage, based on the rules you define.

Clear coverage expectations and automated resolution prevent delivery disputes before they reach your support team.

Tracking shows what’s happening. Protection defines what happens next when something goes wrong.

Yes. Messaging, placement, pricing, and eligibility rules are configurable to match your brand and risk tolerance.

Protection is most valuable for brands where delivery issues create real cost, support strain, or trust risk.

Deliver confidence