Customer Satisfaction and Sales Through Sustainable Returns

The data is clear: 62% of Australian consumers expect brands to prioritize sustainability, and the benefits are endless; not only are you helping the environment, but you’re also driving repeat purchases and higher order values.

With peak season sales events right around the corner, retaining first-time shoppers is top of mind for every brand – but how can you balance customer-centric practices without sacrificing your bottom line?

We’ve got the answers. Dive into our newest report to uncover:

• The latest data on consumer behaviour and expectations
• How returns impact customer loyalty and your bottom line
• Actionable and sustainable return strategies for peak season success