up to
72
%
Revenue retained
Brands using Loop's full exchanges suite see the best revenue retention
$
22
Upsell per Shop Now exchange
Customers often add more when making an exchange.
64
%
Reduction of out-of-stock notices
Instant Exchanges help you avoid this frustrating notice for customers.
Save time
Drive brand loyalty by eliminating delays in your customer experience. With Instant Exchanges, exchange orders are automatically approved before the return is received, ensuring they receive the new product as fast as possible.
Make money
Create a new channel for upsell revenue by allowing customers to exchange for any product in your catalog, fully integrated with your online store.
When customers spend more than they have available in return credit, the upsell revenue is captured in a new transaction and automatically reported accurately in your P&L.
Make money
When customers initially request a refund, Shop Later help you drive an exchange after the return has been submitted.
Using personalized email alerts, you can incentivize customers to convert the refund into credit before the transaction is closed.
Save money
Allow customers to easily swap for different sizes, colors, or variants of the same product, while accurately tracking inventory levels of the new product and the returned product.
Save money
Advanced Exchanges allows customers to seamlessly exchange products that look the same, but aren't structured as one product in your backend.
Helping you unlock the power of a Variant Exchange while maintaining flexibility in how you merchandise products on your PDP.
Most tools lock you into a single exchange model that breaks either reporting or fulfillment. Loop gives you flexibility without sacrificing clean data or reliable operations.
Yes. Loop supports exchange models that work across common 3PL and ERP setups, so exchanges don’t break downstream systems.
Yes. If the replacement costs more, Loop automatically handles payment or credit without manual work.
No. Refunds are always available. Loop simply makes fixing the purchase the easiest path forward.
Exchanges are most valuable when refunds are high, support teams handle manual replacements, or finance is cleaning up exchange reporting. If fixing purchases feels harder than refunding today, Loop helps restore control without friction.
At this time, this offering is only available for US shops using USD currency. We plan to grow this offering alongside Reshop.
