Instant Exchange
Instant exchanges & refunds without the risk
Encourage more exchanges and repeat purchases with Loop’s Instant Exchange, a proven favorite.
Instant Exchange
Out of Stock
Don’t let your shoppers miss out on what they want because they have to wait for a return to process before their exchange ships out.
Instant Exchange give shoppers peace of mind by giving them the chance to snag the last item in stock before it sells out. And it retains revenue that you might have otherwise lost.
Instant Exchange work together with Shop Now and Bonus Credit to create an experience that feels like shopping—only inside the returns flow.
Immediate fulfillment
Nobody likes waiting for an exchange to go through. Help inspire confidence in your shoppers by sending them their exchange before they’ve even shipped their return.
Because we collect shoppers’ payment information beforehand, Instant Exchange provide a solution that trustworthy shoppers will love, bad actors will avoid, and that completely eliminates risk.
Instant exchanges ship replacements before the original is returned, secured by a card hold. This ensures shoppers get what they need faster.
Instant exchanges reduce refunds, retain more revenue, and deliver a faster, more reliable experience - leading to higher loyalty. They also reward trustworthy shoppers while deterring bad actors.
Yes - easy exchanges mean customers are less likely to choose refunds for their return. Over time, this lowers return-to-refund ratios and improves CLTV.
A quick chat with a Loop expert ensures your experience is tailored to your brand’s needs, so you can start driving more revenue + happier customers from day one. Book a time!
Keep your business safe while providing your shoppers with a world-class returns experience. For certain exchanges, speed is everything. Help them keep up.
