Lowest shipping rates
Smart rate-shopping and routing
Shipping costs can vary wildly depending on carriers, destinations, and more. With Loop’s carrier connections and rate-shopping, you can save money with the lowest shipping rates for every return.
Plus, your operations team has total control over how your returned are routed in order to move inventory more effectively, cut down shipping costs, and maximize yield.
98%
Of shoppers buy again from brands
with great return experiences
$4.8M
shipping costs saved over the last year
due to consolidation and keep-item
70%
of shoppers are willing to pay for good return experiences
Seamless returns
Convenient return experiences
Retaining customers is key, so you want to make sure you’re leaving them satisfied with their return experience. And let’s face it—packing, labeling, and dropping-off returns isn’t always the most convenient.
Convenient return experiences
Loop offers return options that your shoppers will love. Printerless? Boxless? At-home pickup? Loop can do it all!
Integrated logistics providers
Loop links seamlessly with carriers, 3PLs, WMSs, ERPs, and any other acronym-heavy tools your team depends on.
Pre-negotiated shipping rates
Loop merchants have easy access to lower, pre-negotiated shipping rates with USPS, FedEx, and many other worldwide carriers.
“More than ever, profitability needs to be a core focus for brands - and Loop helps make returns profitable.”
Kyle Hency, Co-founder
“It’s comforting to know when a customer initiates a return they’ll be taken care of by Loop.”
Mike Wu, Director of Customer Experience
23%
Additional retained revenue
$21
Avg. upsell per return
Sustainability
Sustainable return practices
We believe there’s a path to more sustainable returns. Not only because it’s the right thing to do for the health of our planet. But also because your customers demand it.
Loop provides merchants the tools to set up sustainable return practices including consolidation, resale channels, easy-to-implement sustainable shipping strategies, and more.
