More options to drive results
With Loop’s Shop Now, Shop Later, and Bonus Credit features, you’ll have everything you need to keep your shoppers engaged, even after a return.
Drive more exchanges with Shop Now
Let customers exchange for any items across your entire product catalog, creating delightful returns and unlocking a new revenue stream for your brand.
Get more customer touch points with Shop Later
Turn returns into opportunities by letting customers who initially opt for a refund change their mind, before their return is processed.
Build in Bonus Credit to delight shoppers
Offer Bonus Credit to encourage customers to find a new product they love and give your brand a second chance.
“It’s comforting to know when a customer initiates a return they’ll be taken care of by Loop.”
Mike Wu, Director of Customer Experience
23%
Additional retained revenue
$21
Avg. upsell per return
"Loop’s allowed us to wow the shit out of our customers during returns."
LSKD Continuous Improvement
53%
of return revenue retained
$1.81
avg. upsell value per return