Reduce operational costs
Reduce operational costs
With Workflows, you can save money on shipping by routing returns more efficiently to any destination of your choice including store locations, resale channels, donation centers, and more.
And if it doesn’t make economical sense to have your shopper ship the item at all, you can forego label costs completely and help the planet by allowing customers to simply keep their items.
Customer loyalty
Reward your best customers
With Workflows, you can segment your return policy to provide different returns options to different customers.
Use Workflows to extend the return window for VIP customers or offer free returns to customers who join your loyalty program.
“More than ever, profitability needs to be a core focus for brands - and Loop helps make returns profitable.”
Kyle Hency, Co-founder
“It’s comforting to know when a customer initiates a return they’ll be taken care of by Loop.”
Mike Wu, Director of Customer Experience
23%
Additional retained revenue
$21
Avg. upsell per return
Sustainability
Promote sustainable returns
Help keep your carbon footprint minimal by enabling Workflows. Smart returns automation can help your brand, and the planet.
Route items that cannot be restocked or resold directly to a resale partner or donation center to avoid returns ending up in landfills.
