Order tracking
Proactive order tracking
Loop acquired Wonderment, a proactive customer experience and advanced order tracking platform that helps you cut support costs, amplify word of mouth, and supercharge your brand's growth.
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Order tracking
Cookie-cutter tracking pages are so yesterday. With Wonderment, create completely custom order tracking experiences in minutes with our no-code, Shopify-native builder. Or use our APIs for Headless support.
Happier customers is good business. Shopify stores using Wonderment see an average of...
23x ROI
On their Wonderment investment
-40%
Less 'where is my order' tickets
+20%
Lift in same-month repeat purchase rate
Sh*p happens. Wonderment automatically alerts you of stalled shipments, late shipments, packages returned to sender, and more. Notify customers via email or SMS, or alert your team via Slack or Helpdesk.
Arm your Support, Operations, and Retention teams with complete visibility into shipping performance. Report on orders by their fulfillment status, carrier, region, and more. Or send data into your data warehouse for extra slicing and dicing.
Replace those boring order updates with email and SMS messages you can control, customize and measure—all within your preferred sending platform.
We give you more than 15 extra transactional events that Shopify doesn't offer, plus a library of flows and templates to make setup super fast.
Without reliable tracking, online orders can feel like being left on read. Keep your shoppers updated and build customer trust with Loop's order tracking.