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Tracking

Engage customers throughout delivery

Reduce ticket volumes with beautiful tracking pages and automated shipping notifications. When they know what to expect, they don’t need to reach out.

End "where is my order" tickets

40-60

%

Fewer WISMO tickets

Proactive delivery updates eliminate uncertainty before it turns into support volume.

3-4

Tracking page views per order

Customers check tracking multiple times per order. Keep that traffic on-brand and on-site.

60-80

%

Open rates on tracking updates

Delivery notifications consistently outperform marketing emails and get seen.

Save time

Get notified of shipping delays automatically

Loop Tracking automatically alerts you of stalled shipments, late shipments, packages returned to sender, and more.

By proactively reaching out to affected customers, you can convert uncertainty into brand loyalty.

See Loop Tracking in action
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Make money

Drive upsell & cross-sell on all tracking pages

On average, customers view the tracking page 3-4 times during delivery. Add product recommendations to your tracking pages to capitalize on their attention and drive toward a repeat purchase, faster.

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Save time

Integrate your email & SMS notifications

With Tracking, you can send shipping notifications through your preferred email & SMS provider. Ensuring a uniform brand experience across all your most important touch points.

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Make money

Convert more carts with delivery estimates

With Promise, you can display accurate delivery dates on product pages and checkout, giving customers the confidence to buy knowing products will arrive on time.

Estimates are 90% accurate and calculated nightly using historical delivery data within our AI model.

Learn more about Promise
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TRACKING PAGES

Woof

Tracking page

Woof

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Tracking page

Grüns​​​​‌‍​‍​‍‌‍‌​‍‌‍‍‌‌‍‌‌‍‍‌‌‍‍​‍​‍​‍‍​‍​‍‌​‌‍​‌‌‍‍‌‍‍‌‌‌​‌‍‌​‍‍‌‍‍‌‌‍​‍​‍​‍​​‍​‍‌‍‍​‌​‍‌‍‌‌‌‍‌‍​‍​‍​‍‍​‍​‍​‍‌​‌‌​‌‌‌‌‍‌​‌‍‍‌‌‍​‍‌‍‍‌‌‍‍‌‌​‌‍‌‌‌‍‍‌‌​​‍‌‍‌‌‌‍‌​‌‍‍‌‌‌​​‍‌‍‌‌‍‌‍‌​‌‍‌‌​‌‌​​‌​‍‌‍‌‌‌​‌‍‌‌‌‍‍‌‌​‌‍​‌‌‌​‌‍‍‌‌‍‌‍‍​‍‌‍‍‌‌‍‌​​‌​‌‍‌‍‌‌‌‍‌​‌‍‌​​‍​​‌‍​​‌​​‌​‍‌​​‌​‌​‌‍‌​​​‍​‍‌​‌​‌‍‌‌​‌‌‍​‌​‍‌‌‍​‍‌‍​‍​‌‍​‌‍​‍‌​​‍​‌‍​​​‌​‍​‌‍​‍‌‍‌‌‌‍​‌‌‍​‌‌‍​‍​‌‌​​‌​‍‌‌​‌‍‌‌​​‌‍‌‌​‌‌​‌‌‌‍‍‌‌​​‌‍‌‌‌​‌‍‌‍‍‌‌‍​‌‍‌‌‌​‍‌‌‌​‌‍‌‌‌‍‌​‍‌​​‌‍​‌‌‌​‌‍‍​​‌‌‍​‍‌​‍‌‍​‌‌‍‍‌‍‌​​‍‍‌‍‍‌‍​‌‌‍‌‌‍‌‌​‌‍​‍‌‍​‌‌​‌‍‌‌‌‌‌‌‌​‍‌‍​​‌​‍‌‌​​‍‌​‌‍‌​‌‌​‌‌‌‌‍‌​‌‍‍‌‌‍​‍‌‍‌‍‍‌‌‍‌​​‌​‌‍‌‍‌‌‌‍‌​‌‍‌​​‍​​‌‍​​‌​​‌​‍‌​​‌​‌​‌‍‌​​​‍​‍‌​‌​‌‍‌‌​‌‌‍​‌​‍‌‌‍​‍‌‍​‍​‌‍​‌‍​‍‌​​‍​‌‍​​​‌​‍​‌‍​‍‌‍‌‌‌‍​‌‌‍​‌‌‍​‍​‌‌​​‌​‍‌‍‌‌​‌‍‌‌​​‌‍‌‌​‌‌​‌‌‌‍‍‌‌​​‌‍‌‌‌​‌‍‌‍‍‌‌‍​‌‍‌‌‌​‍‌‌‌​‌‍‌‌‌‍‌​‍‌‍‌​​‌‍​‌‌‌​‌‍‍​​‌‌‍​‍‌​‍‌‍​‌‌‍‍‌‍‌​​‍‍‌‍‍‌‍​‌‌‍‌‌‍‌‌​‍‌‍‌​​‌‍‌‌‌​‍‌​‌​​‌‍‌‌‌‍​‌‌​‌‍‍‌‌‌‍‌‍‌‌​‌‌​​‌‌‌‌‍​‍‌‍​‌‍‍‌‌​‌‍‍​‌‍‌‌‌‍‌​​‍​‍‌‌

Keen

Tracking page

Keen

Girlfriend Collective

Tracking page

Girlfriend Collective

Everyday Dose

Tracking page

Everyday Dose

See more tracking pages

Tracking page

See more tracking pages

FREQUENTLY ASKED QUESTIONS

Most tracking tools react after something happens. Loop Tracking proactively communicates updates so customers understand what’s happening before they reach out.

Branded tracking shows status. Loop Tracking explains changes, reinforces delivery expectations, and connects customers to resolution when needed.

Yes. Most delivery questions come from uncertainty. Proactive updates significantly reduce delivery-related support volume.

When timelines change, customers are notified automatically with clear updates, reducing surprise, frustration, and escalation.

No. Updates are automated and consistent, so teams don’t need to send one-off explanations or manually intervene.

Yes. Tracking pages are fully branded to match your experience, not Loop’s.

Promise sets expectations before purchase. Tracking reinforces them after checkout for one consistent experience.

Tracking works best for brands where delivery questions impact support volume, trust, or retention.

Deliver confidence