Order tracking
Create new revenue with ecommerce order tracking
Brands can access real-time shipment insights, predictive carrier analytics, and more — all from a single, intuitive interface.
Order tracking
Cookie-cutter tracking pages are so yesterday. With Loop, create completely custom order tracking experiences in minutes with our no-code, Shopify-native builder. Or use our APIs for headless support.
Happier customers is good business. Shopify stores using Loop for order tracking see an average of...
+10%
Lift in conversion rates from product recommendations
-40%
Fewer 'where is my order' support inquiries
+20%
Lift in same-month repeat purchase rate
Sh*p happens. Loop automatically alerts you of stalled shipments, late shipments, packages returned to sender, and more. Notify customers via email or SMS, or alert your team via Slack or Helpdesk.
Arm your Support, Operations, and Retention teams with complete visibility into shipping performance. Report on orders by their fulfillment status, carrier, region, and more. Or send data into your data warehouse for extra slicing and dicing.
Replace those boring order updates with email and SMS messages you can control, customize and measure—all within your preferred sending platform.
We give you more than 15 extra transactional events that Shopify doesn't offer, plus a library of flows and templates to make setup super fast.
Without reliable tracking, online orders can feel like being left on read. Keep your shoppers updated and build customer trust with Loop's order tracking.
