40-60
%
Fewer WISMO tickets
Proactive delivery updates eliminate uncertainty before it turns into support volume.
3-4
Tracking page views per order
Customers check tracking multiple times per order. Keep that traffic on-brand and on-site.
60-80
%
Open rates on tracking updates
Delivery notifications consistently outperform marketing emails and get seen.
Make money
On average, customers view the tracking page 3-4 times during delivery. Add product recommendations to your tracking pages to capitalize on their attention and drive toward a repeat purchase, faster.

Save time
With Tracking, you can send shipping notifications through your preferred email & SMS provider. Ensuring a uniform brand experience across all your most important touch points.

Make money
With Promise, you can display accurate delivery dates on product pages and checkout, giving customers the confidence to buy knowing products will arrive on time.
Estimates are 90% accurate and calculated nightly using historical delivery data within our AI model.

Most tracking tools react after something happens. Loop Tracking proactively communicates updates so customers understand what’s happening before they reach out.
Branded tracking shows status. Loop Tracking explains changes, reinforces delivery expectations, and connects customers to resolution when needed.
Yes. Most delivery questions come from uncertainty. Proactive updates significantly reduce delivery-related support volume.
When timelines change, customers are notified automatically with clear updates, reducing surprise, frustration, and escalation.
No. Updates are automated and consistent, so teams don’t need to send one-off explanations or manually intervene.
Yes. Tracking pages are fully branded to match your experience, not Loop’s.
Promise sets expectations before purchase. Tracking reinforces them after checkout for one consistent experience.
Tracking works best for brands where delivery questions impact support volume, trust, or retention.