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Workflows

Build your return policy, your way

Customize your returns experience with the power of Workflows.

Return policy
Bombas
Booklinen
cotopaxi
patagonia
Nixon
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alo logo
figs logo
oh polly logo
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Bombas

Reduce operational costs

Reduce operational costs

With Workflows, you can save money on shipping by routing returns more efficiently to any destination of your choice including store locations, resale channels, donation centers, and more.

And if it doesn’t make economical sense to have your shopper ship the item at all, you can forego label costs completely and help the planet by allowing customers to simply keep their items.

Operational cost

Customer loyalty

Reward your best customers

With Workflows, you can segment your return policy to provide different returns options to different customers.

Use Workflows to extend the return window for VIP customers or offer free returns to customers who join your loyalty program.

Reward

Sustainability

Promote sustainable returns

Help keep your carbon footprint minimal by enabling Workflows. Smart returns automation can help your brand, and the planet.

Route items that cannot be restocked or resold directly to a resale partner or donation center to avoid returns ending up in landfills.

Promote

Additional Workflows Resources

Frequently asked questions

Workflows help set rules for windows, fees, and exchanges. This balances costs and customer satisfaction.

Yes - offer free exchanges or credit over leading with refunds. This protects revenue and gives choice. You can automate this through return workflows.

Automated workflows handle approvals, routing, and fraud prevention at scale.

A quick chat with a Loop expert ensures your experience is tailored to your brand’s needs, so you can start driving more revenue + happier customers from day one. Book a time!

We have plans for businesses of all sizes. Check out all of our pricing information here or book time to talk to one of our experts about what plan works best for you.

It’s not magic. But it sure feels like it.

You could manage returns without Workflows. But why would you want to? Don’t waste any more time, money, or effort managing your returns. Get Workflows.