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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026
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Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful
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Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases
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Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

The case for consumer-paid returns in 2026

Returns Management

The case for consumer-paid returns in 2026

February 6, 2026

Simplifying the new post-purchase tech stack - 2026 & beyond

Beyond Returns

Simplifying the new post-purchase tech stack - 2026 & beyond

January 26, 2026

How pre-purchase transparency boosts ecommerce retention rates

Beyond Returns

How pre-purchase transparency boosts ecommerce retention rates

January 14, 2026

Integrate Loop with your 3PL and shipping partners: Why and how to do it

Beyond Returns

Integrate Loop with your 3PL and shipping partners: Why and how to do it

December 29, 2025

Brand reputation in ecommerce: Why it matters more now than ever

Beyond Returns

Brand reputation in ecommerce: Why it matters more now than ever
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Corinne D'Andria

December 23, 2025

Why ecommerce brands need a complete checkout experience solution

Beyond Returns

Why ecommerce brands need a complete checkout experience solution

December 15, 2025

AllBeyond ReturnsFraud & Returns AbuseInternational MarketsLoop CornerPeak SeasonReturns ManagementTariffs
The case for consumer-paid returns in 2026

Returns Management

The case for consumer-paid returns in 2026

February 6, 2026

Simplifying the new post-purchase tech stack - 2026 & beyond

Beyond Returns

Simplifying the new post-purchase tech stack - 2026 & beyond

January 26, 2026

How pre-purchase transparency boosts ecommerce retention rates

Beyond Returns

How pre-purchase transparency boosts ecommerce retention rates

January 14, 2026

Integrate Loop with your 3PL and shipping partners: Why and how to do it

Beyond Returns

Integrate Loop with your 3PL and shipping partners: Why and how to do it

December 29, 2025

Brand reputation in ecommerce: Why it matters more now than ever

Beyond Returns

Brand reputation in ecommerce: Why it matters more now than ever
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Corinne D'Andria

December 23, 2025

Why ecommerce brands need a complete checkout experience solution

Beyond Returns

Why ecommerce brands need a complete checkout experience solution

December 15, 2025

6 tips for solving peak season international shipping and returns challenges

International Markets

6 tips for solving peak season international shipping and returns challenges
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Samir Kamnani

December 2, 2025

Why pre-purchase optimization is critical for ecommerce brands

Returns Management

Why pre-purchase optimization is critical for ecommerce brands

November 18, 2025

How ecommerce evolution in 2025 has changed pre-purchase expectations

Beyond Returns

How ecommerce evolution in 2025 has changed pre-purchase expectations
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Corinne D'Andria

November 7, 2025

Explaining how Shopify returns work

Returns Management

Explaining how Shopify returns work
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Vaishali Ravi

November 5, 2025

Ecommerce fraud spikes in Q4: How to combat bracketing & abuse

Fraud & Returns Abuse

Ecommerce fraud spikes in Q4: How to combat bracketing & abuse
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Kiran Banwait

October 31, 2025

What is RMA? Return merchandise authorization for shipping

Returns Management

What is RMA? Return merchandise authorization for shipping
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Kelli Trapnell

October 30, 2025

Unlocking growth and efficiency through smarter returns: What Loop’s data tells us

Loop Corner

Unlocking growth and efficiency through smarter returns: What Loop’s data tells us
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Carly Greenberg

October 23, 2025

Inside the shopper mindset of the 2025 holiday season

Peak Season

Inside the shopper mindset of the 2025 holiday season
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Emma Dinning

October 15, 2025

Fixing your ecommerce checkout UX to improve peak season performance

Peak Season

Fixing your ecommerce checkout UX to improve peak season performance
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Alessandro Artibello

October 9, 2025