In The Loop

Covering commerce, retention, and the entire post-purchase experience.

Beyond Returns

September 18, 2024

How a great post-purchase experience can boost customer retention

September 17, 2024

How ecommerce is changing on the merchant level

International Markets

September 16, 2024

Why UK businesses are stockpiling inventory (and what to do instead)

International Markets

September 13, 2024

The impact of recent inflation on UK consumers and commerce

Returns Management

September 5, 2024

TryNow x Loop: Delight your customers with a true shopping experience

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management

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How Loop helps your brand provide sustainable returns

Kelli Trapnell

April 10, 2023

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Loop x Arrive: Save money by maximizing recovery rates on returned items

Samir Kamnani

November 16, 2022

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Loop Names Hannah Bravo Chief Operating Officer

Carly Greenberg

November 9, 2022

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Loop x Netsuite via Nova Module: the ultimate in automation and efficiency

Vaishali Ravi

October 12, 2022

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Loop x Netsuite via Celigo: the ultimate streamlining service

Vaishali Ravi

October 12, 2022

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Loop x Attentive: Improve your customer returns process

Vaishali Ravi

September 14, 2022

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Loop certified as a Great Place to Work

Carly Greenberg

August 10, 2022

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What is Instant Exchange by Loop?

Carly Greenberg

August 10, 2022

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Zendesk x Loop: Elevate your returns customer support

Vaishali Ravi

August 2, 2022

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Aaron Schwartz Interview by eCommerce Next

Carly Greenberg

July 7, 2022

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What are Shopify’s new Return APIs, and how do they affect Loop?

JP Arnaud-Marquez

June 23, 2022

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Employee Spotlight: Steve Jones

JP Arnaud-Marquez

June 23, 2022

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Employee Spotlight: Sarah (SK) Kennedy

JP Arnaud-Marquez

June 9, 2022

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Loop x Happy Returns by PayPal

Carly Greenberg

May 11, 2022

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Introducing the Loop x Attentive integration (beta)

Taylor Humphrey

April 26, 2022

Retain more revenue with Loop today

With Loop, your brand can offer everything from refunds to direct exchanges to shopper incentives and more. Even better? These exchanges build your business.