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Loop connects with Shopify Collective for streamlined returns management

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Vaishali Ravi

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January 21, 2025

Through this integration, merchants can accept returns on these products through the same, great returns experience their customers have come to love.

You can now connect Loop with Shopify Collective, a powerful tool that lets merchants cross-sell other Shopify brands on their site without holding inventory. Through this integration, merchants can accept returns on these products through the same, great returns experience their customers have come to love.

Shopify Collective: Streamlining operations

Shopify Collective is designed to make it easy to cross-sell products on a merchant’s site, increasing AOV and opportunities for their brand. However, as merchants expand and work with multiple suppliers or fulfillment centers, managing returns can become a challenge. Without the right tools, routing returns to the correct destination can become an overwhelming and error-prone process. This added complexity can result in delays, increased operational costs, and frustrated customers.

Loop: Streamlining returns with custom rules

That’s where Loop comes in. Loop offers a robust solution to help merchants take full advantage of Shopify Collective’s power, while simplifying the returns experience. With our advanced Product Rules functionality within Destinations, Loop allows merchants to customize their returns policies and route inventory back to the right destination every time.

Set up takes a few minutes and significantly reduces the time, complexity, and manual effort that typically go into handling returns from suppliers. Whether you’re working with multiple suppliers or managing returns from different fulfillment centers, Loop’s integration with Shopify Collective ensures that returns are processed efficiently and in the right place—without the headaches.

Key benefits of Loop x Shopify Collective

  • Customizable Returns Policies: Tailor return policies based on product types, suppliers, or customer preferences.
  • Product Rules for seamless routing: Automatically route returns to the right destination (supplier or warehouse), reducing mistakes and delays.
  • Reduced manual effort: Automate returns processes, saving time and cutting operational costs.
  • Improved customer satisfaction: Accept returns of supplier products in one place, providing a frictionless returns experience.

With Shopify Collective simplifying how merchants sell from multiple suppliers, and Loop helping to optimize returns management, merchants can focus on growing their business.

Ready to learn how Loop can help you stop returns abuse? Book a demo.

Retain more revenue with Loop today

With Loop, your brand can offer everything from refunds to direct exchanges to shopper incentives and more. Even better? These exchanges build your business.