In The Loop

Returns Management

Who should pay for return shipping, you or your shoppers?

Tasha Reasor

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December 23, 2021

Returns Management

5 return policy page examples you should copy

Tasha Reasor

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December 21, 2021

Beyond Returns

Customer loyalty and retention after BFCM: Lessons from our roundtable

Tasha Reasor

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December 14, 2021

Returns Management

The 3 most important customer checkpoints during the return process

Carly Greenberg

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December 9, 2021

Returns Management

How to optimize packaging for returns & exchanges

Carly Greenberg

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November 2, 2021

Peak Season

5 Black Friday marketing ideas for ecommerce brands

Carly Greenberg

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October 13, 2021

Peak Season

Black Friday ecommerce strategy: How to dominate BFCM in 2021

Carly Greenberg

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October 6, 2021

Beyond Returns

5 best post-purchase software solutions

Carly Greenberg

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September 22, 2021

Returns Management

How to reduce returns in ecommerce: 10 rules

Carly Greenberg

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September 8, 2021

Beyond Returns

Post-purchase behavior: The key to repeat purchases

Carly Greenberg

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August 25, 2021

Loop Corner

We just raised $65M – Here’s what’s next

Jonathan Poma

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July 21, 2021

Returns Management

How to offer free returns shipping (and make money doing it)

Carly Greenberg

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July 14, 2021

Beyond Returns

What is post-purchase dissonance, and why does it matter?

Carly Greenberg

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June 30, 2021

Returns Management

The 3 most important touchpoints during a return

Tasha Reasor

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June 23, 2021

Beyond Returns

<strong>Why refunds can lead to repeat purchases</strong>

Kelli Trapnell

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June 16, 2021