In The Loop
Covering commerce, retention, and the entire post-purchase experience.
Beyond Returns
April 1, 2025
What is a delivery promise, and why does it matter?
International Markets
March 27, 2025
Gross revenue retention: The key metric for UK retailers
Returns Management
March 26, 2025
Create a modern (2025) return policy for your online store
Beyond Returns
March 25, 2025
Why your EDDs might be hurting checkout conversion rates
Returns Management
March 19, 2025
How to balance controlling costs against delivering a great customer experience
Retain more revenue with Loop today
With Loop, your brand can offer everything from refunds to direct exchanges to shopper incentives and more. Even better? These exchanges build your business.